Refunds and Returns Policy
Effective Date: [06/08/2024]
Thank you for shopping at Mirchi Snacks! We’re dedicated to providing you with the finest quality snacks and a delightful shopping experience. As our products are food items, we have a specific policy regarding returns and refunds. Please read the following details carefully:
**No Returns or Refunds Policy**
Due to the perishable nature of our products and for health and safety reasons, we do not accept returns or issue refunds on any purchases. Once your order is placed and processed, it is final.
**Order Issues**
We take great pride in our products and aim to deliver them to you in perfect condition. If you receive an order that is damaged or incorrect, please contact us within 48 hours of receiving your shipment. Here’s what you need to do:
1. **Contact Us:** Email us at [dsv4883@gmail.com] with your order number and a description of the issue. Include clear photos of any damaged or incorrect items.
2. **Review:** Our team will review your request and determine if it qualifies for a replacement.
3. **Resolution:** If your issue is valid, we will provide instructions on how to resolve it, which may include sending you a replacement item.
**Order Modifications and Cancellations**
Once an order is placed and payment is processed, we are unable to modify or cancel it. Please review your order carefully before finalizing your purchase.
**Quality Assurance**
Our products are subject to rigorous quality checks to ensure they meet our high standards. If you have any concerns about the quality of our snacks, please reach out to us, and we will do our best to address them.
**Contact Information**
For any inquiries or issues regarding your order, please contact us at:
– **Email:** [dsv4883@gmail.com]
– **Phone:** [7337281488]
– **Address:** [Plot no-7&8, Industrial Estate, sulthanabad, Tenali, Andhra Pradesh.]
Thank you for choosing Mirchi Snacks. We appreciate your understanding and support of our policies. Enjoy your food!
Warm regards,
The Mirchi Snacks Team